Trust & Safety Centre

OzMoto is committed to providing a safe, trusted and transparent marketplace for Australia's motorcycle community. Here's how we protect you.

Verified Sellers

Sellers who complete our identity verification process receive a Verified Seller badge on their profile and listings. Always look for this badge when buying.

Get Verified →

Reviews & Ratings

Every buyer can leave a review after a transaction. Seller ratings are publicly visible, creating accountability and helping you make informed decisions.

Browse Verified Listings →

Secure Messaging

All communications happen within OzMoto's secure platform. Never share personal financial details or be pressured to communicate outside of OzMoto.

My Messages →

Dispute Resolution

If something goes wrong, our dispute resolution team is here to help. Raise a dispute from your dashboard and we will mediate between buyer and seller fairly.

My Disputes →

Auction Verification

To participate in OzMoto Auctions, all bidders must complete identity verification. This protects sellers and ensures a legitimate bidding environment.

Verify for Auctions →

Community Standards

OzMoto is built on respect and honesty. All members must adhere to our community guidelines. Listings and users in violation are reported and removed swiftly.

Read Our Terms →

Buyer Safety Tips

Always inspect the motorcycle in person before purchasing.
Check the VIN (Vehicle Identification Number) against official records.
Never transfer money before seeing the vehicle.
Meet in a safe, public location for inspections.
Request a Roadworthy Certificate (RWC) where applicable.
Verify the seller's identity and check their OzMoto profile reviews.
Be wary of deals that seem too good to be true.
Use OzMoto's secure messaging — never move conversations off-platform.

Seller Safety Tips

Complete your OzMoto identity verification to build buyer trust.
Only accept payment through secure, traceable methods.
Verify payment has cleared before handing over the vehicle.
Meet buyers in a safe, public location.
Remove personal number plates before showing the vehicle.
Do not share your home address publicly in listings.
Report suspicious inquiries immediately to OzMoto support.
Keep records of all communications through OzMoto messaging.

Report a Problem

If you encounter a fraudulent listing, suspicious behaviour, or a safety concern, please contact our team immediately.

Contact SupportHelp & FAQ